How To Run Windows Installer Cleanup Utility Windows 7

Symptoms

When y'all install, uninstall, or update a program on a Windows-based computer, y'all may receive one of the post-obit error messages.

Error bulletin i

The Windows Installer Service could non be accessed.

Fault bulletin 2

Windows Installer Service couldn't be started.

Error message three

Could not start the Windows Installer service on Local Calculator. Error v: Access is denied.

Resolution

To fix this trouble automatically, run the "Ready problems that programs cannot be installed or uninstalled" troubleshooter to repair issues that block program installation or removal because of corrupted registry keys.

Important To perform many of the methods and steps in this commodity, you lot must be logged on to your figurer as an administrator.

To decide whether you're using an business relationship that has administrator rights

To determine whether you lot're using an account that has ambassador rights, utilize one of the post-obit methods, as appropriate for the operating arrangement that y'all're running.

Windows 7 and Windows Vista

1. Open the Date and Time dialog box.

   1. Click Beginning.
      

   2. Blazon the following command in the Start Search or Search programs and files box, and so press Enter:
      

      timedate.cpl
      The Appointment and Fourth dimension dialog box appears.
      
      

2. Click Change date and time. When the User Account Control dialog box appears, click Continue.
   
   

3. Practise ane of the following, depending on what happens when you click Continue:

   • If your computer does not prompt you for a password, you are already logged on with an administrator account. Click Abolish two times to close the Date and Time dialog box. You are ready to fix the Windows Installer issues.
     

   • If your computer prompts you lot for a countersign, you are not logged on with an administrator business relationship.

Windows XP and Windows Server 2003

1. Open the Date and Time dialog box.

   1. Click Start, and and so click Run.
      

   2. Blazon the following control in the Run dialog box, and and so press OK:
      

      timedate.cpl
      
      

2. Do i of the following, depending on the result:

   • If the Date and Fourth dimension Properties dialog box appears, yous are already logged on as an administrator. Click Abolish to shut the dialog box.
     
     

   • If you receive the following message, you are non logged on as an administrator:
     
     

Later y'all've verified that you're logged on to your computer as an ambassador, you tin start troubleshooting Windows Installer issues.

If the Windows Installer engine is corrupted, disabled, or installed incorrectly, this may cause program installation issues.

Employ the following methods to place any Windows Installer bug that may be causing problems when yous install, uninstall, or update programs.

Method i: Decide whether the Windows Installer engine is working

1. Click Start , type cmd in the Search box or click Run so type cmd in the dialog (Windows XP or Windows Server 2003), and and then press Enter to open a Control Prompt window.
   

2. At the control prompt, type MSIExec, so press Enter.
   

3. If the MSI engine is working, you should non receive whatsoever mistake messages. If you receive an mistake bulletin, enter the mistake bulletin text into a search engine such as Bing or Google to locate troubleshooting information almost the issue.

4. Attempt to install or uninstall over again.

Method ii: Make certain that the Windows Installer service is not prepare to Disabled

1. Click Outset , blazon services.msc in the Search box or click Run so blazon services.msc in the dialog (Windows XP or Windows Server 2003), and then printing Enter to open up Services.
   

2. Right-click Windows Installer, and then click Properties.
   

3. If the Startup type box is gear up to Disabled, modify it to Transmission.
   

4. Click OK to shut the Properties window.
   

5. Correct-click the Windows Installer service, and so click Start. The service should outset without errors.
   

6. Try to install or to uninstall over again.

Method 3: Cheque your version of Windows Installer, and upgrade to the latest version if necessaryImportant This method applies to Windows XP, Windows Vista, Windows Server 2003, Windows Server 2003 R2, and Windows Server 2008 just.

1. Click Start , type cmd in the Search box or click Run then type services.msc in the dialog (Windows XP or Windows Server 2003), and and so press Enter to open a Command Prompt window.
   

2. At the command prompt, blazon MSIExec, and then press Enter. If the MSI engine is working, yous should not receive any error messages, and a carve up dialog box should open up. This shows the MSI version.
   

3. If the installer is not version 4.five, download and install Windows Installer 4.5.
   

4. Try to install or to uninstall again.

Method 4: Reregister the installer engineImportant This method applies to Windows XP and to Windows Server 2000 only.

1. Click Start, click Run, type cmd, and then click Command Prompt.
   

2. At the control prompt, type the following, and then printing Enter after each line:

   MSIExec /unregister

   MSIExec /regserver

3. Try to install or to uninstall once more.

The installation or update method doesn't run to completion

There are several methods that tin be used to install, to uninstall, or to update a plan. Additionally, the method or methods that are used may non accept started or completed successfully. In this situation, try some other method to install, or to update the plan.

The following are common methods that are used to install software:

• Insert the CD or DVD media, and and then permit the installation auto-beginning.

• Browse to the CD, DVD, removable media, or other location where the programs installation files are stored, and then double-click the Setup programme. The setup file is typically 1 of the following:

  • Autorun or Autorun.exe

  • Setup or Setup.exe

  • Install or Install.exe

• Click Run when you download the plan from a website.
  

The installation media is unreadable

Installation media such as CD and DVD media may be muddy or scratched and therefore be unreadable by the CD or DVD reader. To resolve this outcome, follow these methods:

Method 1: Make clean the CD or DVDTo practice this, apply a CD or DVD disc-cleaning kit. Or, use a soft, lint-gratuitous cotton cloth to gently wipe the silver side of the disc. Do not utilise paper cloth, as this tin scratch the plastic or leave streaks. When you clean the disc, wipe from the centre of the disc outward. Do not employ a round motion. If the problem continues to occur, clean the disc by using a damp textile or a commercial CD or DVD disc-cleaning solution. Dry the disc thoroughly before you insert it into the bulldoze.

Method two: Copy the installation files to your computer or to other removable mediaWhen yous do this, note the location, and then run the installer from that location. The installation file is typically named Autorun.exe or Setup.exe, but this may vary. If you're not sure, check the Readme file in the folder for instructions about how to run the installation process. If an executable file (.exe) is bachelor, we practise not recommend that yous run .msi files straight without specific instructions from the vendor.

Notation If multiple CDs or DVDs are required, we recommend that you copy all the disks to the same folder, in reverse order (college disk numbers offset). Exist prepared to corroborate the overwriting of existing files if y'all are prompted, and then install from that location.

Method three: Obtain a fresh version of the installation packageIf you lot tried to install from a CD or DVD, do the following:

• Check the software manufacturer'due south website for a more recent version of the software packet. Download and install the new version.

• If you lot already take the latest version, download the program from the manufacturer'southward website, and and then run the installation.

Downloaded or copied installation files are corrupted

Method 1: Copy the installation files to your computerCopy the installation files to a local hard disk drive on your computer or to other removable media. Annotation the location, and so run the installation from that location. The installation file is typically named Autorun.exe or Setup.exe, but this may vary. If yous're not sure, check the Readme file in the folder for instructions virtually how to run the installation. If an executable file (.exe) is available, we do not recommend that you run .msi files directly without specific instructions from the vendor.

• If you are installing a plan from the Internet, redownload the file (select Salve instead of Run in the download dialog box), salvage the file to a folder on a local hard deejay on your computer or to other removable media. And then, run the installation from that location.
  

• If your installation files are on a network (for example, a commercial or corporate surroundings), re-create all the files to a folder on a local hard disk on your estimator, and and so run the installation from that location.

Method two: Obtain a fresh version of the installation packageIf some time has elapsed between when you downloaded the package and when yous tried to install it, do the following:

• Cheque the software manufacturer's website for a more than recent version of the software package. Download and install the new version.

• If you already have the latest version, download the program again, and and so run the installation.

Programs that are currently running on your figurer are interfering with the installation process

Disable programs that might be interfering with the installation process. To do this, follow these steps:

1. Click Start , blazon msconfig in the Search box, and and so click msconfig.exe.

     If you are prompted for an administrator countersign or confirmation, type the countersign, or provide confirmation.

2. On the General tab, click Selective startup, so articulate the Load startup items check box.
   

3. Click Services, click Hide all Microsoft services, and and so click Disable all.
   

4. Click OK, and and then click Restart.
   

5. Endeavour running your software programme installation.

6. When you lot are finished troubleshooting the problem, restart the computer in Normal Startup fashion. To do this, follow these steps:

   1. Click Kickoff , blazon msconfig in the Search box, and then click msconfig.exe.

        If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.

   2. On the General tab, click Normal startup, click OK, then click Restart.
      

For more information near how to use MSConfig, see How to troubleshoot a problem by performing a clean boot in Windows viii, Windows 7, or Windows Vista.

There are typically several ways to remove any program. In this state of affairs, effort some other method to remove the program.

The post-obit are common methods that are used to install software:

Method ane: Use the uninstall option (if available)

1. Click Start , and so click All Programs.
   

2. Select the binder for the program that you lot are trying to uninstall, and then open up the binder.

3. If in that location is an uninstall option, try using information technology.

Method 2: Use Control Panel options

1. Click Outset , click Control Panel, click Add together and Remove Programs or Programs and Features, and and then click Uninstall a programme.
   

2. Select the program, and then click Uninstall. Follow the instructions.
   

Note The following steps are appropriate for advanced users only.

Make sure that you don't have whatsoever file or folder names that are longer than 260 characters.

For more about the maximum path length limitation, see Naming files, paths, and namespaces.

Most programs create an installation log. If y'all can't locate such a log, yous can enable verbose MSI logging. For more information, see How to enable Windows Installer logging.

Note If you're running the .msi log file without the bootstrapping application (.exe), you tin can add together parameters for verbose logging. For example, yous can run the following command:

Msiexec path\your_msi.msi /L*5 path\your_msi_log.txt For a list of msiexec control-line parameters, run into Command-line options.

A failed installation typically logs "Return Value three" where the problem occurred and where the installation rollback began. The description of the failure appears immediately earlier the Return Value three log entry.

You lot can utilize the Wilogutl.exe tool to analyze log files from a Windows Installer installation. This tool may propose solutions to errors that are establish in a log file. Information technology is available in the latest Windows Software Development Kit.

The following is an example of how to use the Wilogutl.exe tool at a command line:

wilogutl /q /fifty c:\mymsilog.log /o c\outputdir\

You may be able to manually uninstall some parts of the programme through the Windows interface. For example, you may be able to delete programme files and folders. Because the steps to do this may differ widely, depending on the version of Windows that you're running and on the program that you lot're trying to uninstall, no prescriptive steps are provided here. If yous're non sufficiently familiar with the plan that you're trying to uninstall to positively identify the files and folders for that program, we practice not recommend that you effort this method. Generally, when you lot begin to delete plan files and folders, yous run the chance of dissentious your operating organisation. Employ this method at your own take a chance.

If y'all are because uninstalling the program manually, be aware of the following:

• Earlier you use this method, make sure that you create a arrangement restore point.

• Before you get started, move whatever personal data or documents that may accept ended up in the installation folder of the plan that you're uninstalling. For case, motility this material into the Documents folder.

• If you cannot manually delete a program file, this may mean that the file is existence used or that another program is accessing the file and preventing you from deleting it. For example, antivirus software may exist accessing the file. When antivirus software is accessing a program file and making it impossible to delete it, it's likely that this same antivirus software was preventing you from uninstalling the program past more traditional ways.

More Data

For full general information about how to install or to uninstall a program, see the post-obit:

Install a plan

Uninstall or alter a program

Installing programs: oftentimes asked questions

Source: https://support.microsoft.com/en-us/topic/how-to-troubleshoot-windows-installer-errors-dc2f66aa-2ae2-1e61-6104-b8166628fbde

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