How To Find Album Info In Windows Media Player

Hullo,

Thanks for writing to Microsoft Community Forums.

For Windows Media Histrion to automatically become info virtually the songs, such equally the name of the CD, the creative person, and titles for the tracks being ripped, the system should be connected to the net.

Method 1:

You can run the Windows Media Player Settings and Windows Media Player Library troubleshooter from:

1. Open up control panel > Search for Troubleshooting.

2. Click on View all at the right pane.

3. Search for Windows Media Player Settings and Windows Media Player Library troubleshooter and run each of them.

Method 2:

If y'all get an error message when yous effort to find album info that says yous need to change your privacy settings, select Organize , select Options , select the Privacy tab, then select the Update music files by retrieving media info from the Internet check box.

I suggest you refer to this article Burn and rip CDs and look for the topic Add or edit media info subsequently ripping .

If you lot still face up the issue, reply to this postal service with more information.

Hope information technology helps.

Amit Sunar
Microsoft Customs - Moderator

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Hi AMit

Thank you lot for your suggestions, but they have non resolve my problem.

I paste a screen-shot below on the error I go along encountering:

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Hi,

Cheers for the response.

This issue could exist considering of Windows Media Player not able to communicate to musicmatch-ssl.xboxlive.com service.

There are few affair nosotros can try to eliminate the cause of this issue.

Try to enable Windows media player and its services on Windows firewall, to do that.

1. Open Control Panel, change the view by drop down to small-scale icons.

2. Search for Windows Defender Firewall.

3. On the right pane select Permit an app or characteristic through Windows Defender Firewall.

4. Click on Change Settings.

5. Search for Windows Media Player and information technology'due south network services.

6. Check the boxes for both public and private, click on OK.

If the outcome yet persist, delight answer to this mail service with more information.

Promise it helps.

Amit Sunar
Microsoft Customs - Moderator

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Hello Amit

I have followed the steps above - and the 'private' and 'public' tick boxes were indeed, un-ticked.

I therefore ticked them, merely the public box for 'Windows Media Player Sharing Eye' is greyed-out - I am unable to tick information technology.

Possibly as a consequence of this, I however cannot access album information from the internet.

Luke

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Click on the Alter Settings button to a higher place the collection of applications displayed in the windows.  This should actuate the checkboxes.

It worked for me.

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Distressing, doesn't work for me.  Withal stuck.  Useless Microsoft....

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Source: https://answers.microsoft.com/en-us/windows/forum/all/media-player-find-album-info-not-working/5ea867ea-545c-464b-b549-21a3c6bc4030

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